Refund and Return Policy

At Zidot, we strive to provide the highest quality products and exceptional customer service. Our refund and return policy ensures that you’re completely satisfied with your purchase.

Return Policy

1. You can return or exchange an item within 30 days of delivery.
2. Items must be in their original condition, unworn, and with tags attached.
3. Returns are only accepted for items purchased directly from Zidot’s official website or authorized retailers.

Refund Policy

1. Refunds will be processed within 5-7 business days after receiving the returned item.
2. Refunds will be issued in the original payment method.
3. Shipping costs are non-refundable, unless the item is defective or sent incorrectly.

Exchange Policy

1. Exchanges are only available for items of equal or lesser value.
2. You’ll need to place a new order for the desired item.
3. Please contact our customer service team for assistance.

Defective or Incorrect Items

1. If you receive a defective or incorrect item, please contact us within 7 days.
2. We’ll provide a prepaid return shipping label and replace the item or issue a refund.

Cancellation Policy

1. Orders can be cancelled within 24 hours of placement.
2. Please contact our customer service team to request cancellation.

Contact Us

For any questions or concerns, please email us at zidotfashion@gmail.com or call +92 (370) 8399 479

Exceptions

1. Sale items are final and non-returnable.
2. Personalized or customized items are non-returnable.

Changes to this Policy

We reserve the right to modify this refund and return policy at any time.

Zidot’s Commitment

Your satisfaction is our top priority. We’re committed to providing exceptional service and ensuring you’re happy with your purchase!